We realize that our patients' time is valuable, and we make every effort to see patients at their scheduled time. However, occasionally, our office falls behind schedule. We ask for your understanding; we, also, ask that patients provide as much advanced notice as possible when running late for an appointment or when needing to cancel. With this advanced notice, the time can be scheduled for another patient.

If you are a first-time patient, please plan on arriving early in order to complete a patient registration form and please bring the following items to the appointment:

• Insurance card(s)
• Referral forms (if required)
• List of all prescription and over-the-counter medications that you are currently taking
• Any required co-payment
• Pertinent medical and surgical history information
• X-ray films
• Foot orthotics

We participate in most major medical and HMO insurance plans, including the following:

• GHI
• Aetna
• Univera
• Cornell Student Health Plan
• Empire Plan
• Excellus
• Medicare
• Health Now
• Blue Cross/Blue Shield of Central New York
• North American Preferred
• SIEBA
• RMSCO
• Total Care
• UnyHealth

Since we provide insurance billing, we encourage all patients to confirm their coverage prior to making an appointment. Co-payments are due at the time of the appointment. If the insurance company does not pay the full balance, or denies the claim, then any unpaid balance is due within 30 days following the appointment.

Please call us with any questions regarding which insurance plans we accept or other billing concerns. Insurance coverage and benefit questions should be directed to your insurance company.

Please print out the forms below, complete them and then bring them with you to your appointment.